Manager FS – Customer & Sales (Invest)

Looking for a job where you get to support clients in the Financial Services sector with their transformation projects, specifically in investments? Are you someone who thrives in a dynamic environment, collaborating with stakeholders to drive impactful outcomes? Join our team at BDO, where your expertise in investment advisory, portfolio management, and wealth management can make a real difference!

As a Manager FS – Customer & Sales (Invest) at BDO, you'll play a crucial role in aiding financial institutions with projects related to investment products and services. While we won't oversell the job or our company, we can promise you an environment where your skills are valued, your growth is supported, and your impact is tangible. Join us and be part of a team that focuses on pragmatism, teamwork, and delivering real results.

What will you be doing?

• Provide clients with advice on investments challenges, leveraging on your extensive expertise in investment advisory, portfolio management, wealth management, online brokerage, robo-advisory, etc., across various client segments including retail, affluent, private banking, or wealth management.
• Lead end-to-end investment initiatives for impactful customer outcomes, overseeing project management, risk management, regulatory compliance, knowledge sharing, and budget evaluation, alongside other duties.
• Develop and implement strategies for investment products and services aligned with overall business objectives and client requirements, including pricing, positioning, and distribution strategies.
• Analyze data to extract insights into investor behaviors and preferences, thereby optimizing the customer experience and guiding targeted marketing and sales strategies.
• Collaborate with relationship managers, wealth advisors, and other stakeholders to understand client needs and gather feedback for product improvement.
• Actively monitor performance of existing products and services, analyzing key performance indicators, and identifying areas for improvement or optimization.
• Provide training and support to internal stakeholders, including relationship managers and client service teams, to ensure a thorough understanding of investment products and services.
• Drive business development efforts to grow our client base through preparing proposals, presenting service offerings, initiating client discussions, and taking managing accounts.

This job is definitely for you if you ...

• have a proven track record of 5+ years in business & transformation within management consulting or financial services, with a particular focus on investment management, product management, or wealth management, and experience in a similar role within banking or asset management is highly desirable.
• display a robust understanding of investment products and services, including investment advisory, portfolio management, wealth management, online brokerage, robo-advisory, and alternative investments, along with familiarity with various products such as mutual funds, ETFs, bonds, equities and cryptocurrencies.
• demonstrate a customer-centric approach and strong insight into investor needs, crucial for effective investment product development and marketing, with added value from experience in client segmentation, targeting, and relationship management.
• are experienced in investment product development and life cycle management, encompassing ideation, design, pricing, and launch, as well as the ability to recognize market opportunities, devise product strategies, and supervise product implementation.
• having knowledge of regulatory requirements concerning investment products and financial services, along with compliance standards adherence, including familiarity with regulations like MiFID II and other pertinent directives.
• have strong analytical skills to effectively analyze market trends, assess product performance, and drive data-driven decision-making, including the capability to conduct comprehensive market research, perform competitor analysis, and apply financial modeling techniques to guide strategic decisions.
• are experienced in directing and supervising business or transformation projects focused on investments with the ability to lead cross-functional teams. This entails close collaboration with sales, marketing, legal, compliance, and IT teams to ensure successful outcomes.
• fluent communication skills in Dutch or French, with a very good knowledge of the other language, along with proficiency in English.
• Drive business development efforts to grow our client base through preparing proposals, presenting service offerings, initiating client discussions, and managing accounts.
• Recruit, mentor, and assess junior team members across various client engagements.
• Contribute to the strategic priorities of the business practice in the digital customer journey domain by identifying market trends, refining value propositions, and defining go-to-market campaigns.

According to our own colleagues, it’s got something to do with the great team spirit and atmosphere within our organisation and the focus on their wellbeing… But hey, just take a look for yourself at what we got to offer

• Culture: you will join a team of experts who encourage respect, diversity and teamwork
• Development: you decide the direction of your career, and we support you where necessary.
• Impact: from day 1 you will be given responsibility, with support from your team.
• Growth: you get access to a whole range of training courses through our BDO Academy.
• Network: you can work on different projects and clients, across business practices.
• Flexibility: you choose where you work with flexible working hours.
• Wellbeing: your physical and mental health is important to us.
• Proximity: you work in an open culture, so feel free to speak to anyone, at any level.
• Salary: you receive a competitive salary package with interesting benefits.
• Sustainability: you work within a company with an integrated sustainability policy.